Privacy Policy

Privacy Policy 

1. Who We Are

m.skin is a home-based skin clinic located in Skerries, County Dublin, offering professional skincare and aesthetic treatments.

If you have any questions about this policy or your data, please contact us at:
Email: info@mskin.ie

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2. Information We Collect

We may collect and store the following types of personal information:

• Contact details (name, email address, phone number) when you book a treatment or make an enquiry.

• Medical and skin information that you provide during consultation forms to ensure safe and suitable treatments.

• Payment details (processed securely via third-party payment providers; we do not store card information).

• Website usage data through cookies and analytics to improve our site experience.

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3. How We Use Your Information

Your data is used to:

• Manage your bookings and appointments.

• Communicate with you regarding treatments, updates, or aftercare.

• Keep treatment and consultation records as required for insurance and safety purposes.

• Improve our services and website performance.

• Send promotional messages or offers (only if you’ve opted in).

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4. Legal Basis for Processing

We process your information under the following legal grounds:

• Contractual necessity: To deliver your requested treatments and services.

• Legitimate interests: To manage and improve our business operations.

• Consent: For marketing communications and newsletters (you can withdraw consent anytime).

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5. Data Storage and Retention

Your data is securely stored in password-protected systems and/or encrypted cloud services.
We retain client records for as long as required by insurance or legal obligations (typically 7 years), after which they are safely deleted.

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6. Sharing Your Information

We do not sell or rent your personal information.
Your data may be shared only with:

• Booking platforms or payment processors (e.g., Wix Bookings, Stripe, or similar).

• Professional insurers or legal advisors if required by law.

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7. Cookies and Analytics

Our website uses cookies to understand visitor behaviour and improve your experience.
You can disable cookies through your browser settings at any time.

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8. Your Rights

Under GDPR, you have the right to:

• Access the data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent for marketing at any time.

• Lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your rights have been breached.

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9. Security

We take all reasonable measures to protect your personal information against loss, misuse, or unauthorised access.

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10. Updates to This Policy

m.skin may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.